It’s A Christmas Number 1 for c2c!
c2c named the most punctual train operator over the last 12 months with 96.3% trains on-time
Pop tribute band ‘Poprokits’ played 70s Hits at London Fenchurch Street on Thursday as National Express train operator c2c celebrate their own ‘Christmas Number 1’ in once again topping the annual punctuality chart.
c2c hold the UK records for the highest annual punctuality by a franchised train operator at 96.7% and the record for any 4-week performance period at 98.8%.
Customer satisfaction with c2c services, measured 91% in the latest National Passenger Survey in spring 2011 – the joint highest amongst franchised rail operators in the UK.
c2c won the National Rail Award for the best ‘Suburban & Metro Operator 2011’ in September 2011.